TruStock usi

Acceptable Use Policy

Last Modified: Janaury 28, 2016

This Acceptable Use Policy (“AUP”) is published by TruStock, Inc. (“TruStock”) in an effort to provide TruStock users with a safe and secure system to process electronic payments by enforcing acceptable, legal and compliant use of all TruStock’s products. All users of TruStock's services ("Services")- those who access some of TruStock’s Services but do not have accounts ("Visitors"), as well as those who subscribe to free Services (“Unpaid Members”) and those who pay a monthly service fee to subscribe to the Services ("Paid Members")- must comply with this AUP. Visitors,Unpaid Members, and Paid Members are collectively (“Users” or “User”). The following terms supplement any and all agreements between Users and TruStock and apply to your use of and access to any TruStock owned or operated website, Interactive Voice Response system or banking system, as well as any and all data transmissions including but not limited to http request, API interface, email network or other unspecified system of data storage or transmission provided by TruStock.

By accessing or using TruStock’s payment Systems, you agree that your company will certify PCI Compliance annually ( and abide by any and all rules set forth in this policy, as TruStock may modify them from time to time, including any action TruStock may take, within our sole discretion, for any use that TruStock deems unacceptable. You understand that The Service default security settings are configured in a PCI DSS Compliant manner, and that You are wholly responsible for ensuring that any changes You make to these security settings will not result in Your being out of PCI DSS compliance. 

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In accordance with our Terms of Service Agreement, we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP.  TruStock may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.  If you do not agree to accept and comply with the AUP, do not access or use TruStock.

Prohibited Conduct

Users may access and use TruStock only in a PCI compliant manner and only for lawful purposes. Users are responsible for any transmission they send, receive, post, access, or store via TruStock, including the content of any communication. Transmitting, distributing, or storing any material that violates any applicable law is prohibited. Additionally, the following non-exhaustive list details the kinds of illegal or harmful conduct that are prohibited and constitute a violation of this AUP:

Illegal use Using the Services to transmit any material that, intentionally or unintentionally, violates any applicable local, state, national or international law, or any rules or regulations there under.

Fraudulent Conduct/Activity Offering or disseminating fraudulent goods, services, schemes, promotions or to advance (e.g., make-money-fast schemes, chain letters, and pyramid schemes).

Infringement Infringement of intellectual property rights or other proprietary rights including, without limitation, material protected by copyright, trademark, patent, trade secret or other intellectual property right. Infringement may result from the unauthorized copying, distribution and/or posting of pictures, logos, software, articles, musical works, and videos.

Offensive Materials Disseminating or posting material that is unlawful, libelous, defamatory, obscene, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable as determined by TruStock.

Export Violations Including, without limitation, violations of the Export Administration Act and the Export Administration Regulations administered by the Department of Commerce.

Failure to Abide by Third-Party Website Policies Violating the rules, regulations, or policies that apply to any third-party network, server, computer database, or website that you access.

Harmful Content Disseminating or posting harmful content including, without limitation, viruses, Trojan horses, worms, time bombs, zombies, cancelbots or any other computer programming routines that may damage, interfere with, secretly intercept or seize any system, program, data or personal information.

Forgery or impersonation Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person, company, or other entity, or attempting to imply unauthorized affiliation with any person, company, or other entity by using forged headers or other identifying information is prohibited.

Unsolicited email (Spam) Using the Services to transmit any unsolicited commercial email or unsolicited bulk email. Activities that have the effect of facilitating unsolicited commercial email, or unsolicited bulk email whether or not that email is commercial in nature, are prohibited.

For purposes of this AUP, an e-mail message shall be deemed to be unsolicited if (i) it is sent to a recipient (a) who has not expressly requested or invited it, (b) with whom the sender does not have an existing personal or business relationship, or (c) who has requested that the sender not send it any further e-mail messages or (ii) such e-mail message is considered to be unsolicited under any applicable local, state, or federal law or regulation. In addition, Users are prohibited from using the services or network of another provider to send spam or to promote a site hosted on or connected with TruStock's services or network.

Unauthorized access Using the Services to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of TruStock's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data. Providing a TruStock Username/Email and/or Password to anyone other than the officially registered owner of said Username/Email and Password and/or accessing the TruStock System using a password not specifically issued to you.

Collection of personal data Using the Services to collect, or attempt to collect, personal information about third parties without their knowledge or consent.

Reselling the services Reselling the Services without TruStock's authorization.

Network disruptions and unfriendly activity Using the Services for any activity which adversely affects the ability of other people or systems to use TruStock or the Internet. This includes "denial of service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, network services or network equipment is prohibited. It is the User's responsibility to ensure that their network is configured in a secure manner. A User may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A User may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner.

Exposing TruStock Using the system in a manner that exposes or may expose TruStock, its customers, partners, or vendors, or any other person or entity using the TruStock System to abuse, complaints, retaliation, connectivity issues, or other negative impact.


Any violations or potential violations to this AUP may be reported to

If available, please provide the following information: the IP address used to commit the alleged violation; The date and time of the alleged violation, including the time zone or offset from GMT; Evidence of the alleged violation.


TruStock takes abuse of its systems very seriously, and will investigate all complaints it receives and take appropriate action where warranted. However, note that remedies to abuse reports are made at TruStock’s sole discretion. Receipt of a complaint is no guarantee that TruStock will take the action requested, or that TruStock will take any action at all.

In the event TruStock decides to take action, the following are some, but not all, possible responses to complaints:

  • Issue warnings: written or verbal
  • Remove any content found to be in violation of this AUP. Suspend the User's account
  • Terminate the User's account
  • Bill the User for administrative costs and/or reactivation charges
  • Bring legal action to enjoin violations and/or to collect damages, if any, caused by violations

TruStock may involve or cooperate with law enforcement authorities if criminal activity is suspected.  In addition, Users who violate this AUP may be subject to civil or criminal liability.  TruStock shall not be liable for any damages suffered by any User or third party resulting directly or indirectly from any actions taken by TruStock pursuant to this AUP.


TruStock reserves the right to revise, amend, or modify this AUP, our Terms of Service Agreement and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with the Terms of Service Agreement and shall be effective when posted.